Policies & Procedures

The objective of coaching is to help you get clear on who you are (your purpose and mission in life), as a base to create the experience of life that you want.

Most coaching sessions are conducted over the telephone, by scheduling three to four 30-45 minute sessions per month. Some guidelines:

• Arrange a quiet, comfortable area for your tele-coaching sessions;
• No speaker phones (you may want to purchase a "telephone headset");
• Avoid cordless phones and cellular phones because of sound quality problems;
• If you must use a cell phone, observe safety guidelines (no calling while driving);
• It is up to you to initiate the call at the agreed time;
• If you need to reschedule, please ensure that you notify your coach not less than 48 hours prior (and get a positive confirmation on date and time). Sessions missed without notice are charged $175/hour extra;
• Your coach will normally stand by for up to 15 minutes starting at the agreed-to time, so please call on time;
• You are in the driver’s seat. You control the content, pace and depth of the coaching;
• If you feel any unease, feel free to indicate so at any time;
• If there is anything specific that you want to work on, go ahead and bring it up;
• Be prepared for the coaching sessions. Make sure you’ve done your homework and sent in your Call Prep Form;
• If something comes up between sessions that you want support around, please don’t hesitate to call (this is included in the coaching fee).

Other support suggestions:

Between coaching sessions, useful information will often be sent to you by e-mail. To safeguard your confidentiality, a personal (non-corporate or non-shared) e-mail account is highly recommended.

Keep a "self-coaching journal" to record your thoughts, experiences, ideas, realizations that come up during the week. You might also want to keep your coaching materials in a binder for easy reference. Review the journal prior to the coaching session to refresh your mind about what you want to be coached.

Payment can be made using money order (CDN$ or US$) or by cheques drawn on a Canadian bank. GST is extra. GST #896754793. Please make all cheques to the order of "Dark Horse Strategies".

Contact Dark Horse Strategies for a complimentary coaching session to learn how our Coaching programs can benefit you and your organization. You’ll be amazed at the results!